Frequently asked questions.

1. What products do you sell?

We offer brand-new laptops, desktops, all-in-one PCs, mini PCs, tablets, laptop accessories, and spare parts.

2. Are the laptops brand new?

Yes. We only sell 100% brand-new, sealed laptops with official warranty. We do not sell refurbished laptops.

3. What is the warranty period?

Warranty varies between 6 months to 1 year, depending on the product and manufacturer.

4. How can I contact support?

WhatsApp Group: Join Now
Phone Support: +91-7845571268

5. Do you provide home delivery?

Yes, we deliver across India through trusted courier partners.

6. How long does delivery take?

If you are located in Bengaluru or areas near Bengaluru, delivery takes 1 day.
For all other locations, delivery takes 2–5 business days depending on your pin code.

7. Can I track my order?

Yes, once your order is shipped, you will receive a tracking link via WhatsApp, SMS, or email.

8. Do you provide GST invoice?

Yes, all purchases include a GST-compliant invoice.

9. What is the return policy?

Returns are accepted only if:
• A wrong product is delivered
• The product is damaged on arrival
• There is a manufacturing defect

Read full policy here: Cancellation & Refund Policy.

10. Can I upgrade RAM or SSD?

Yes, we offer RAM and SSD upgrades, keyboard replacement, battery replacement, and other hardware services.

11. Do you offer laptop repair services?

Yes, we provide diagnostics and repair services for laptops, desktops, and all-in-one PCs.

12. Do you sell original laptop spare parts?

Yes, we stock genuine spare parts such as keyboards, batteries, screens, chargers, motherboards, and frames.

13. Do you offer bulk pricing?

Yes, we provide special pricing for corporates, institutions, startups, and resellers.

14. What payment methods do you accept?

We accept UPI, credit/debit cards, net banking, wallets, and EMI options (model-specific).

15. Do you offer Cash on Delivery (COD)?

No, we do not support Cash on Delivery (COD) at the moment.

16. Are prices different for USA and India?

Yes, product availability and pricing vary by country. You can change the country using the region popup.

17. Do you offer student discounts?

Yes, student pricing and educational discounts are available on selected models.

18. My laptop is overheating. Can you fix it?

Yes, we provide fan cleaning, thermal paste application, and complete system servicing.

19. Do you install software?

Yes, we help with OS installation, MS Office setup, antivirus installation, and data backup.

20. Do you offer EMI?

EMI availability depends on the model and payment gateway. Contact support for details.