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DOORSTEP REPAIR & SERVICE

Pick Up & Drop

Convenient device collection, authorized service, and secure return — designed to make repairs easier.

THE SERVICE JOURNEY

How Pick Up & Drop Works

Track every milestone from the moment your request is booked to secure doorstep return.

Customer submitting Q Technologies service request
01

Request Service

Submit your device details, serial number, problem category, and pickup address.

Q Technologies technician collecting product
02

Pickup From Location

Our authorized logistics partner collects your safely packed product at your doorstep.

Technician diagnosing computer hardware
03

Authorized Service

Certified engineers diagnose hardware and software issues at an authorized repair center.

Technician performing quality check
04

Repair & Quality Check

Original replacement parts are fitted, followed by comprehensive quality control testing.

Service technician returning repaired product
05

Return To Customer

Your repaired product is safely delivered back to your registered address.

BOOK COLLECTION

Request Pick Up & Drop Service

Fill in your contact and address details to schedule your device pickup.

✓ Pickup Request Scheduled

Your doorstep repair request has been booked. A courier partner will be assigned within 1–2 business days.

PREPARATION GUIDE

What You Need to Know Before Pickup

Follow these simple recommendations to ensure secure transit and speedy repair.

Before Pickup

  • Back up all personal data and files before handover.
  • Remove personal login passwords or create a guest profile if testing is needed.
  • Note down your serial number and invoice for reference.

Device Packaging

  • Use original packaging box or a sturdy protective carton with bubble wrap.
  • Include power adapters or accessories only if they relate directly to the issue.
  • Do not include SIM cards, microSD cards, or external dongles.

Handover & Return

  • Verify courier identity and obtain a physical or digital pickup receipt.
  • Track repair status online using your Service Request ID.
  • Inspect the returned package upon delivery at your doorstep.
NEED HELP WITH YOUR SERVICE?

Contact Support

Have questions regarding an active collection or service status? Reach out directly.

Phone Support: +91 78455 71268 (Mon–Sat 9AM–6PM)
Email: globalsupport@qtechno.net
Head Office: 48/2, Kudlu Main Rd, Muneshwara Nagar, Bengaluru 560068